Specifically, about James Daunt,
the man behind the revival of Britain's Waterstones chain of bookstores and who is gearing up to attempt the same phenomenon with Barnes & Noble. Per the article,
[Daunt's] changes have filled Waterstones’ 289 shops, mostly in Britain, with books that customers actually want to buy, as opposed to the ones that publishers are eager to sell. And store managers have been given plenty of leeway to transform their shops into places that feel personally curated and decidedly uncorporate.
This is my experience of Waterstones. It's why most of the souvenirs I bring back from the UK (aside from bona fide real chocolate) are books. The first time I walked into a Waterstones, I could not believe how many books, that I hadn't already known about, in dozens of niche categories, that fit my interests, they stocked.
On the shelves. For anyone to browse and buy! As though they were no different from your garden variety Stephen King or Oprah Book Club pap.
This is an experience I haven't had in decades in this country. Now, I'm pretty lucky in that there are a number of excellent independent bookstores where I live that I visit regularly. They are very good for scratching many of my reading itches (international relations, queer lit, gaming, cuisine) but much less good for others (Song- and Yuan-dynasty painting, Manx grammar, 8th century Buddhist choral music, medieval herbal medicine). Collectively, the Waterstones I frequent have all these angles covered.
But, Amazon! I can already hear Bezos's Foresight Strategists cry.
The thing is, if Daunt is able to pull off the same transformation he did in Britain, I don't think Amazon, as it's currently oriented, could mount much of a defense. Because Amazon, as it's currently oriented, is about trapping consumers in the Amazon ecosystem. In my experience, that means that for every search I conduct, Amazon's Amazon-oriented algorithm returns two to five volumes on related topics buried in four pages of "kindle unlimited" fecal dreck...and that's if I already know the title of the book I want. Good luck trying to find a likely-seeming book if all one has is a general topic of interest. I haven't found that worth trying on Amazon in years.
Back in the day, it used to be worth going into a book barn-type store in a new city or neighborhood, because chances were, I'd discover a title I hadn't know of before. That changed as Amazon built up its online empire; it gave access to more books than neighborhood book barns stocked, often at a discounts. Once it put those book barns out of business, however, the discounts disappeared (aside from bestsellers) and Amazon moved toward pushing its poorly edited, vanity published junk onto customers. I think this and concurrent trends (e.g., publishers offering DRM-free ebooks) have created an opening for some business to come along to challenge Amazon's dominance, or at least force it to change its current operating procedure.
In the end, I suppose it will depend upon whether, under Daunt, B&N's stores can reorient toward their individual neighborhood's tastes (an iterative process) before money or investor patience runs out. I think, though, that they have a fighting chance.
これで以上です。